Cancellation and Refund

Return and Refund Policy

Thank you for your purchase! We want you to be completely satisfied with your order. If, for any reason, you are not happy with your purchase, we’re here to help.

Returns:

  • Timeframe: You have 3 days from the date you received your order to return it for a full refund or exchange.
  • Conditions:To be eligible for a return, your item must be unused, in the same condition as you received it, and in its original packaging. It should not opened and the package should not be tempered with.
  • Exceptions: We do not accept returns for opened, used, and damaged products.
  • Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • How to Initiate a Return: To initiate a return, please contact us at herblendbyk.kaur@gmail.com or +91 8493057690 within the return timeframe. We will provide you with instructions on how to return your item. 

Refunds:

  • Processing: Once we receive your returned item, we will inspect it and notify you on the status of your refund.
  • Refund Method: If your return is approved, we will issue a refund to your original method of payment.
  • Refund Timeframe: Please allow 7 business days for your refund to be processed.
  • Partial Refunds:In some cases, a partial refund may be offered if an item is damaged or used. 

Cancellation:

  • Timeframe: You may cancel your order within 24 hours of placing it.
  • How to Cancel: To cancel your order, please contact us at herblendbyk.kaur@gmail.com or +91 8493057690 as soon as possible.
  • Cancellation Fees: If your order has already been shipped, a cancellation fee of 20 percent of the total order amount may apply. 

Contact Us:

If you have any questions about our return and refund policy, please contact us at herblendbyk.kaur@gmail.com or +91 8493057690. 

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